Leaders have learned to put on masks in order to gain respect and authority. This outdated way of leadership causes others around them, individuals and teams, to put on their own masks.
Inefficient use of resources
Politics and collaboration challenges
Talent attraction, development and retention issues
Sub optimized internal and external relationships
Blind spots and missed innovation opportunities
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I have developed authentic leaders at some of the best companies and organizations in the world.
One day, during my time as a CEO, I got tough on one of my employees who reported to one of my leaders.
As soon as he left the room, I looked at one of my leaders and asked “Was I too tough on him?”
Most employees will agree with their leaders in fear of losing their job.
Luckily, I’ve created an environment where my team felt safe to tell me the truth, even if that meant I was wrong. He replied “You were too tough. That was NOT okay.” I asked him why and he did. It actually ended up unveiling something that I needed to work on.
I went and brought that employee back into the room with my leaders. With tears in my eyes, I apologized to him and I explained to him what was going through my head that caused me to say what I said, and that it had nothing to do with what he did.
A couple of days later, one of my leaders wrote me a card and it read:
“Every CEO makes that same mistake… but I don’t know any CEO that would do what you did next.”
This kind of vulnerability and authenticity is extremely rare in the leadership space, but it ended up helping me gain so much trust, love and respect not only from my leaders, but also from the employee. All because I was being vulnerable. I got an opportunity to grow because they didn’t just agree with me.
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